This is probably old news to some, but the expiration of gift cards at Blockbuster really has me peeved, and the way that Blockbuster has decided to handle it makes it even worse.
I had a $30 gift card that’s been sitting in my wallet for years. I tried to use it the other day, and was informed that because Blockbuster filed for Chapter 11 protection earlier in the year, that particular “debt” was cleared off their books. They offered me instead a voucher for five free one-day rentals.
Oh yeah, did I mention that Blockbuster has gone to single-day rentals now? What a terrible, retrograde choice that removes one of the only points of differentiation between then and Redbox.
Anyway, that five-rental card comes out to about $10 worth of credit. When I asked about the rest of my money, they said that they weren’t allowed to do anything more. Fine, thinks I. I’ll take the meager offering and grouse about it online.
A week later, I returned to use the voucher. I picked Red State and Paul (Red State was disappointing, Paul needed the typical Apatow-bunch 30 minutes cut out of it, but was otherwise fun) and went to check out. I was informed that I could only use one of the free rentals per day.
Really Blockbuster? When exactly do you intend to stop taking things from me?
Fortunately, their new owner is Dish Network and I happen to be a subscriber. Guess whose customer service is about to get a call.
Once my free rentals are done, so are you and I, Blockbuster. Hey there, Netflix. You’re looking mighty fine…